Term And Conditions

Terms & Conditions for Aliyaa Collections

Welcome to Aliyaa Collections (“we”, “us”, “our”). These Terms & Conditions govern your use of our website aliyaacollections.com and the purchase of goods from us. By using our website, you agree to these terms. Please read them carefully.


1. General

  • These Terms & Conditions apply to all users, visitors, and customers of aliyaacollections.com.

  • By placing an order, you confirm that you are legally capable of entering into binding contracts.

2. Products & Descriptions

  • We strive to display product descriptions, images, colors, and prices accurately, but we do not guarantee that all information is error‑free.

  • The actual color of items may vary slightly due to monitor or device settings.

3. Order Acceptance & Cancellation

  • We reserve the right to accept, decline, or cancel any order at our discretion (e.g., due to stock unavailability or pricing errors).

  • If we cancel your order after payment, we will refund the full amount.

4. Pricing & Payment

  • All prices are in Pakistani Rupees (PKR), unless stated otherwise.

  • Prices may change without prior notice.

  • Payment must be made at the time of placing the order using the methods available on our site (e.g. bank transfer, credit/debit cards, etc.).

  • You are responsible for any bank charges or transaction fees.

5. Shipping & Delivery

  • We deliver within Pakistan. Delivery times depend on your city and courier partner.

  • While we aim to dispatch orders promptly, we are not liable for delays caused by the courier service, public holidays, or natural events.

  • Risk of loss passes to you once the order is delivered to the courier.

6. Return & Exchange Policy

  • You may return or exchange items only under conditions specified in our Return & Exchange Policy page.

  • Returned items must be unused, in original condition, with tags and packaging intact.

  • Some items (e.g. jewelry) may have special return conditions (please check the policy).

7. User Obligations & Conduct

  • You agree not to misuse or abuse our website, e.g., by hacking, spamming, or posting inappropriate content.

  • You must provide accurate and complete information when placing your order (name, address, contact number, etc.).

8. Intellectual Property

  • All content (designs, text, images, logos) on aliyaacollections.com is owned or licensed by Aliyaa Collections.

  • You may not reproduce, distribute, or use any content without our written permission.

9. Privacy

  • Your personal data will be collected, stored, and processed as per our Privacy Policy.

  • We commit to protecting your privacy and sensitive information.

10. Limitation of Liability

  • We will not be liable for any indirect, incidental, or consequential damages arising from your use of the website.

  • Our total liability to you for any claim will not exceed the amount you paid for the product that gives rise to the claim.

11. Changes to Terms

  • We reserve the right to update, change, or replace these Terms at any time.

  • Any changes will be posted on this page with a revised “Last Updated” date.

  • Continued use after changes indicates your agreement to the new terms.

12. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of Pakistan.

  • Any dispute arising out of or in connection with these Terms shall be resolved through arbitration or courts in [Your City, e.g. Lahore], Pakistan.

13. Contact Information

If you have any questions or concerns about these Terms & Conditions, you can contact us at:

  • Phone: +92 331 8999969